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Customer Success

People for Process Efficiecy

Service: We're here to help

One of the major considerations involved in the decision to purchase analytical or process instrumentation is the quality and availability of support services. COSA Xentaur, enjoys the finest reputation for service in the industry and is dedicated not only to maintaining it, but constantly improving it.

COSA Xentaur Field Services and Repair offers a wide range of programs and services designed to satisfy the needs of our varied customer base. We offer customized service plans as well as our standard services shown below:

  • On-site maintenance agreements for our system users who require the highest level of service.
  • Extended Warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service.
  • Standard return-to-factory service options (repair and calibration).
  • An optional priority repair service for urgent repair situations. Start-up Assistance.
  • A full line of quality replacement parts for customers who elect to maintain their own equipment.
  • System Installation and Familiarization services.

We are ready to assist you with any technical or service related inquiries that you may have.

On-site and Remote Support

  • Start-up
  • Installation
  • Maintenance
  • Service
  • Repair

Hands-on-Training

  • Analyzer specific workshops
  • Theoretical and practical skills
  • For distributors and partners
  • For customers

Support

Technical support on weekdays
8.00 a.m. - 4.30 p.m. CET

P +49 (0) 30.278958-55
E service@lar.com

Process Insights

Service hub Americas
Houston, TX, USA

Process Insights

Calibration hub
Yaphank, NY, USA

Process Insights

Service hub EMEA
Frankfurt, Germany

Process Insights

Service hub Greater China Region
Suzhou, Jiangsu Province, China

  • Process Insights

    Service hub Americas
    Houston, TX, USA

  • Process Insights

    Calibration hub
    Yaphank, NY, USA

  • Process Insights

    Service hub EMEA
    Frankfurt, Germany

  • Process Insights

    Service hub Greater China Region
    Suzhou, Jiangsu Province, China

Contact our Customer Success Team

Cosa Xentaur Corp.
4140 World Houston Parkway
Suite 180
Houston, TX 77032
USA